As we age, living independently at home is not always easy. What was once a simple task, may now be difficult. However, with the right support you can continue to live independently at home and keep enjoying your local community.
From February 2017 you will have the option to choose your service provider.
Switch to Anglicare now.
Everyone has different needs, which is why we take the time to understand your circumstances and how we can support you. We know that over time your needs may change, so we will change with you, offering products, care and services where and when you’d like them.
Our knowledgeable staff will work closely with you to understand how we can assist to make life easier and develop a plan that’s designed to meet your needs and budget.
It is our desire to enrich the lives of those in our care and strengthen the community in which you live. This is why we started in aged care more than 160 years ago and were one of the first providers to bring health and care services into people’s homes
With this experience comes knowledge on how to best care for older people, from simple things such as the best way to help you get started each day to providing a suite of health services tailored to your needs so you can make the most of every day.
Your satisfaction is our most important measure of quality improvement - doing better tomorrow what we are already doing well today. Whether or not we formally ask for your views, you are always free to give them and we will use your suggestions and ideas to improve wherever we can.
Not only are we committed in providing you with the best quality care and support we also invest in research to discover how we can improve our services and provide innovative care services.
We can offer you a wide variety of services and products. In the event where we cannot provide the product or service you desire, we can organise it for you or put you in contact with someone who can. Not only does this mean you will receive the care and services you want, but you can also top up your package with other services and products you may currently not have access to.
Just as each person is unique, so too are your needs and circumstances. For this reason we have been working hard to develop a number of options in helping you manage your support. If you have a home care package we can offer you minimal support, complete management of your package or anywhere in between. And better still, your care plan can change as your needs and circumstances change.
Your care plan is designed around your goals and what we can do to help you make the most of your everyday. Your goals may include:
We're here to offer you a helping hand if you need it, to ensure you are comfortable and supported in your own home and in the community. Your health, wellbeing and lifestyle is important to us. That’s why we work with you individually to make sure you get the care and services you need.
You can choose from a wide range of products and services across a number of areas such as:
Our home care and community services, products and activities are available to you whether you have access to government-subsidised services or would prefer to pay for them privately. While both options are available, how you access the services is different.
While the Australian Government contributes financially to the cost of aged care services, you may be asked to contribute to the cost of your care if you can afford to do so.