Security systems breach
Page up to date: 15/09/2020
In the interests of keeping all our stakeholders informed, Anglicare provides the following update on the security systems breach we announced on 2 September 2020.
As noted in our previous announcement, on Monday 31 August at 1.00am, a cyber security incident was first detected. This involved a ransomware attack targeting a range of Anglicare’s information systems and servers. We are aware that a number of other organisations across NSW and Australia have also recently been subject to similar cyber-attacks.
Anglicare took immediate steps to isolate and block the unauthorised access to our systems. We quickly notified relevant State and Federal authorities and are continuing to work closely with external partners including cyber security experts to restore our systems. We have also increased cyber security measures across the organisation. A detailed investigation into the incident, including forensic investigations to clearly identify what information may have been accessed, has been initiated.
At this time, it remains unclear whether or not any personal information has been accessed and we are working to determine this as quickly as possible. In the event that we determine personal information has, or is likely to have been, accessed, we will inform affected individuals in accordance with our commitment to privacy and other obligations to clients, staff and other stakeholders.
In the meantime, and regardless of the impact of this particular incident, we would encourage all individuals to practice good cyber safety habits. Please remain extra vigilant and alert to telephone scam calls and unsolicited emails containing unknown links.
To keep informed about the latest scams, visit www.scamwatch.gov.au. For facts sheets and information to help prepare, prevent, detect and respond to cyber related issues, visit www.idcare.org/learning-centre. For advice and information about how to protect you, your family and your business online visit www.cyber.gov.au.
If you do have specific questions about this incident, please contact [email protected]
We will provide more detailed information following these investigations and update the website accordingly.
Further News and Media Releases
Statement from Anglicare Sydney - 2 September 2020
Statement from Anglicare Sydney - 19 September 2020